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Privacy Policy

Last updated: 6 October 2026

What we collect

When you submit a campaign request, we collect the details you provide and the records needed to process your order:

Website analytics

With your analytics consent, we use Google Analytics 4 through Google Tag Manager and PostHog EU Cloud to understand traffic and website use. These services may record pages visited, referral sources, approximate location, device information, anonymous identifiers and engagement events. PostHog also records visits with form inputs masked. Custom events do not contain your name, email, video link or payment recovery token.

Analytics storage is denied until you allow it. If you decline, we store your preference. Google Tag Manager may send consent-state signals without setting analytics or advertising cookies. Analytics and session recording use your consent, which you can change through Analytics settings in the website footer.

Google processes Google Analytics data; PostHog data is hosted in the EU. See the Google Privacy Policy and PostHog Privacy Notice.

Optional YouTube Analytics connection

After a verified paid order, you may connect the YouTube channel that owns your video. We request read-only access to channel identity and aggregate YouTube Analytics: viewing countries and cities, views, watch time, viewing duration and traffic sources. Reports for your promoted video and your channel are kept separate. We use these reports only to display and assess video and channel performance with you. OAuth report data is not transferred to advertising platforms or used to select advertising audiences. We do not request revenue data or permission to upload, edit or delete videos.

OAuth credentials are encrypted in private storage. Aggregate reports are available only to authorised Songado reviewers. Connecting is optional and separate from website analytics consent and any Google Ads account link. You can disconnect and delete the saved connection and reports from the connection page, revoke access in Google account settings, or request deletion at hello@songado.com. We do not use this Google user data to train general-purpose AI models or sell it to third parties. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

How we use it

We use campaign request details to review your request, reply to you and, if you order, set up and run your campaign. Analytics data is used to understand acquisition sources, improve the website and diagnose usability or technical problems. We don't send newsletters, and we don't sell or share your data with third parties for their own marketing.

Legal basis: we process this data to take steps at your request before entering into a contract and to perform that contract (Article 6(1)(b) GDPR), and to keep accounting records where the law requires it (Article 6(1)(c) GDPR).

Form submissions are processed through our secured n8n automation, recorded in a restricted Google Sheet used as our order CRM, and delivered by email through Namecheap Private Email. Payments are processed by Stripe on their own secure pages. We never see your card details. If you proceed with a campaign, Google Ads and YouTube process the campaign data required to deliver and report the advertising service. These providers may process data outside the EU; where they do, transfers are covered by their published data-processing safeguards.

How long we keep it

Requests that don't turn into a campaign are deleted within 12 months. If you order a campaign, we keep the related records and reports for the duration of our cooperation and then for the retention period required by applicable accounting and tax law, after which they are deleted.

Your rights

You can ask us at any time to see, correct or delete the data we hold about you. Just write to hello@songado.com. If you believe we've mishandled your data, you also have the right to lodge a complaint with your local data protection authority.

Analytics controls

Google Analytics custom engagement events and PostHog session recordings run with your analytics consent. Form inputs are masked in recordings. Custom analytics events do not include your name, email address, video link or payment recovery token. You can change your choice using Analytics settings in the website footer.

Who we are

Songado is a done-for-you YouTube advertising service for musicians, operated by WishCrank s. r. o., company identification number (IČO) 57875413, tax identification number (DIČ) 2123297044, Riazanská 673/81, 831 02 Bratislava, Slovakia, reachable at hello@songado.com. WishCrank s. r. o. is the data controller for the personal data described in this policy.